Customer Care

We’re here to help you from the minute you request a home service until the job is done. Your ultimate satisfaction is our top priority. And it’s all FREE.

We're accessible

Chat with us, email us or call us. We are here to help.

We're responsive

  • When you ask us a question, our team will respond as soon as possible with a helpful answer. No waiting, no hassle.

  • We’ll communicate with you through whatever method you prefer: email, text, chat, or phone.
    (yes, we’re real people at the other end, not robots)

We're respectful

We understand that you and your time are valuable. We treat you with the highest regard and every job with equal importance, and ensure your job is completed on budget and on time.

We're professional

We think we’re good at what we do, but you be the judge. Our customer care team knows the ins and outs of the trades services industry and is trained to help you at every stage of your job. We’ll never send you onto that endless “transfer” path with never-ending on-hold music.

We're committed

We’ve put the time and effort into building a system so sophisticated even Property Managers looking after hundreds of properties can use it every day and we are constantly adding new features.

We're waiting

Go ahead an request a job to be done now.